Ledger® Live Desktop — Secure, Manage & Grow Your Crypto

Guide to downloading, setting up, logging in, troubleshooting, and recovering your Ledger® Live Desktop App.

Introduction to Ledger® Live Desktop

Ledger® Live Desktop is the official software for managing your Ledger® hardware wallet directly from your computer. It allows you to send, receive, stake, and track crypto assets with maximum control and security. Compatible with Windows, macOS, and Linux, this desktop application ensures that your private keys remain offline while your transactions are signed securely on your device.

Ledger® Live Download and Installation

To install the Ledger® Live Desktop App, visit the official Ledger® website. Choose your OS and download the latest version of the software. Once downloaded:

  1. Run the installer and follow the prompts.
  2. Connect your Ledger® hardware wallet via USB.
  3. Launch the app and follow setup instructions to add your crypto accounts.

Ensure your antivirus or firewall allows Ledger® Live to connect securely to the internet for blockchain synchronization.

Ledger® Live Login and Device Connection

Upon opening the app, you’ll be prompted to enter an optional app password. Your Ledger® device must be connected and unlocked with your PIN to perform any transactions. This combination ensures that even if someone accesses your computer, your crypto remains secure.

Ledger® Live Wallet and Account Management

Through Ledger® Live, users can manage multiple wallets and assets in one interface. It supports thousands of coins and tokens, portfolio tracking, and staking features. Your Ledger® Live Wallet is essentially a user interface that reads balances from your device’s stored accounts without ever exposing private keys.

Troubleshooting Ledger® Live Issues

  • Ledger Login not working: Reconnect your device, ensure the firmware is up-to-date, and check that USB drivers are installed properly.
  • Error Connecting Ledger® Account: Try a different USB cable or port, disable conflicting apps (like antivirus), and restart Ledger® Live.
  • Ledger Live App not Working: Uninstall and reinstall from the official site, clear cache, or use “Repair” mode within the installer.
  • Can’t verify Ledger® Wallet: Confirm your device’s app version matches Ledger® Live and the device is unlocked during verification.

Ledger® Account Recovery & 2FA Reset

If you lose access to your Ledger® device, you can restore your accounts using the 24-word recovery phrase during setup on a new Ledger®. For 2FA or app password resets, reinstall Ledger® Live and reconnect your device — the hardware PIN acts as your true authentication method.

Unable to Connect Ledger® with Trezor

Ledger® and Trezor operate in separate ecosystems. You cannot connect them directly in Ledger® Live. However, both can coexist on the same computer using their respective apps — Ledger® Live and Trezor Suite.

Need Help? Visit the Ledger® Help Center

The Ledger® Help Center offers official troubleshooting guides and verified support contact options. Always double-check that you’re on the authentic support.ledger.com domain before submitting any information.

Frequently Asked Questions (FAQs)

1. Is Ledger® Live Desktop safe to use?
Yes, as long as it’s downloaded from the official Ledger® website. It operates offline for private keys and signs transactions on-device.
2. Why won’t Ledger® Live recognize my device?
Check your USB connection, cable quality, and update both firmware and app versions to ensure compatibility.
3. Can I recover my wallet if Ledger® Live crashes?
Yes. Simply reinstall Ledger® Live and restore your wallet using the 24-word recovery phrase on your Ledger® device.
4. How do I reset Ledger® Live 2FA or password?
Ledger® Live doesn’t use external 2FA; authentication is through your Ledger® device’s PIN. You can reset the app password in settings or reinstall the software.
5. What should I do if Ledger® Live App is not working on Windows?
Close background apps, restart your system, and use the Repair option in the Ledger® Live installer. Ensure your drivers and firmware are updated.
6. Can Ledger® Live work with Trezor?
No, it’s designed exclusively for Ledger® hardware wallets. Use each manufacturer’s native application separately.